![]() For any manufacturing defects with your Garmin Device, we can connect you with Garmin Customer Support to facilitate the warranty process and to help troubleshoot the issue.Once taken out from the box or activated - devices/watches cannot be returned or exchanged.They may be returned within 90 days to receive a refund, exchange, or store credit.Please note that Garmin Devices and Watches must be unopened and in their original packaging with tags attached.Please note we charge both sides shipping fees for returns or exchanges for online orders.Helmets and shoes may be returned unworn, with tags and in original packaging. For your safety, rock equipment including but not limited to rock climbing hardware, harnesses, slings, and ropes cannot be returned at any time.If you’re not sure please email us before purchase. Exclusions to Garmin and rock climbing hard and soft goods. With a large variety of colors it's not difficult to decide that these are the correct carabiner for racking your next set of cams. Used items may be exchanged for store credit within 30 days of purchase. If you have purchased or received a Black Diamond Positron, Neutrino, or Positron Screwgate Carabiner sold by L.L.Bean under item ID 272635, 280523 or 272634. Whether climbing in alpine conditions or sending desert towers, the Black Diamond Neutrino Carabiner has you covered for reliable and easy clips.Exceptions apply: See the Garmin policy below. New and unused items in original packaging with tags still attached may be returned within 365 days to receive a full refund, exchange, or store credit.Online and In-Store Return/Exchange Policy: We hope to work with you to find the right outdoor products for your adventures! At Ascent Outdoors we’re committed to your satisfaction as a customer.
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